Retail Business Group

Retail Business Group

Business Group Retail
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About

The Retail Business Group (RBG) is a not-for-profit industry association established under the umbrella of the Dubai Chamber of Commerce and Industry in March 2018. As the 29th sector-specific business group licensed by Dubai Chamber, RBG serves as the unified voice for retailers operating across the Emirate of Dubai, representing a diverse portfolio of retail formats including department stores, specialty retailers, independent shops, and online merchants.

RBG was created to address the evolving needs of Dubai's dynamic retail sector, which contributes approximately 26% to the emirate's GDP. The association brings together industry leaders from some of Dubai's most prominent retail groups to foster collaboration, enhance transparency, and strengthen the retail ecosystem. By serving as a strategic bridge between the business community and government entities, RBG ensures that the interests of retailers are effectively represented in policy discussions and regulatory frameworks.

The organization provides its members with access to best practices, industry benchmarking, research and advisory services, training and education programs, and networking opportunities. Through regular engagement with stakeholders including Dubai Tourism, the Dubai Shopping Festival Office, and the Department of Economic Development, RBG works to maintain Dubai's competitive position as one of the world's premier retail and shopping destinations.

Mission & Mandate

The Retail Business Group advances the interests of Dubai's retail ecosystem through strategic communications, education, and the implementation of omnichannel strategies that enable retailers to coexist and thrive in an increasingly competitive marketplace.

Core Objectives:

• Industry Representation: Serve as the unified voice of the retail industry, advocating for the interests of retailers across all formats and segments operating in Dubai

• World-Class Retail Destination: Work collaboratively with government entities and stakeholders to position and maintain Dubai as a leading global retail destination through policy advocacy and strategic initiatives

• Training & Education: Provide members with access to professional development programs, industry insights, and knowledge-sharing platforms that enhance operational excellence and adapt to market trends

• Research & Advisory: Deliver data-driven market intelligence, industry benchmarking, and strategic advisory services that support informed business decision-making

• Industry Events & Networking: Facilitate meaningful connections among retail leaders through forums, conferences, and collaborative initiatives that foster partnerships and drive sector growth

• Standards & Best Practices: Promote the adoption of international best practices and elevated industry standards that enhance customer experience and operational efficiency across the retail sector

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Chairman

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